Community Update – Somerset Levels Flooding

15 May, 2014

For latest weather forecasts, visit the Met Office
For flood warnings, visit or call 0345 988 1188.

***Latest news***

Community Updates
As the recovery from flooding continues, new information about the support and help available is changing less and less. With that in mind, these Community Updates will be produced and distributed as and when they are needed, rather than on a weekly basis.
We will continue to keep you updated on what you need to know. The regular Canalside Flood Assistance Centre meetings will continue and the starting point for anyone seeking information about flood related issues is Somerset County Council’s Somerset Direct number 0845 345 9166, staffed Monday to Friday, 8am to 6pm, and on Saturdays from 9am to 4pm.
Where possible, Somerset Direct will provide the information itself, and where necessary it will sign-post callers to the most appropriate agency or contact number.

Somerset Emergency Volunteers
The volunteer effort in the flood affected area is now being coordinated by Somerset Emergency Volunteers (SEV). The group is being funded by Somerset County Council and is based at the Burrowbridge Old School building. They are the point of contact for anyone who thinks they need help from volunteers or who wants to volunteer in the area.
Please make contact by calling the Burrowbridge base on 01823 698300 or emailing

The Old School Building should be open seven days a week, 9am-6pm, staff by SEV. Staff from the Citizen’s Advice Bureau, village agents and the Environment Agency are dropping in and the building it can be used for meetings with any agencies. Please make contact before dropping in to check that the people you need are there to help.

Environment Agency flood surgeries
The Environment Agency is holding more flood surgeries in the coming weeks, as well as the session in Kingsbury Episcopi today (15 May).
The drop-in events (details below) are a chance for residents to discuss the recent flooding, recovery, dredging and future resilience with the agency and relevant partners.

• Thursday, 15 May, 3.30-6.30pm: St Martin’s Church Hall, Kingsbury Episcopi Covering Thorney including Newtown
• Tuesday 27 May, 4-7pm: Aller Village Hall, High Street. Covering Aller including Aller Drove, Combe and Pathe
• Thursday 29 May, 4-7pm: Willows and Wetlands Centre, Stoke St. Gregory. Covering Stathe including Oath, Wick and West Sedgemoor Area

If you attend one of these events you are invited to complete a short online survey which you can find through the following link. The survey is confidential and will help us make sure that these events are as useful as possible.

Dredging update
Dredging work continues on both banks of the River Parrett downstream of Moorland House Farm. So far more than 7,600m³ of silt has been removed from a 445 metre stretch. There are currently three excavating machines working 5 days a week.
For more information on dredging you can visit
The Environment Agency’s dredging schedule is also available here

Canalside Flood Assistance Centre Meeting
The next Canalside Flood Assistance Centre is due to take place on Wednesday, 21 May.