Somerset residents are being asked to give their views as the County Council begins to review its Extra Care Housing (ECH) services that provide specialist housing to older people, people with long term care and support needs and people with disabilities.
Extra Care Housing offers support on site 24 hours a day, 7 days a week. A designated care team provides assessed care packages during the morning and evening, or whenever someone needs it.
Somerset County Council is currently reviewing the service and looking at different ways this care and support can be provided and improved for people in the future. The County Council is consulting with people living in Extra Care Housing and the wider public to make sure the service is effectively meeting the needs of the people who need the service most.
William Wallace, Cabinet Member for Adults Social Care at Somerset County Council, visited an Extra Care Housing scheme on Thursday 7 August to meet staff and older people living in the housing scheme. William said: “It was lovely to meet the staff and residents and see how Extra Care Housing can meet the needs of older people and I plan to visit more schemes in the next few months.
“We are reviewing the service to make sure the schemes are effectively meeting people’s needs and focussed on those in greatest need. Views will be collected from residents, their families and the public on the current service, what works well and how things could be improved to ensure people are provided the best service according to their needs.”
People living in Extra Care Housing will have letters and questionnaires hand delivered to them and will be invited, along with their families, to give their feedback on a one to one basis at meetings being held at the Extra Care Housing schemes throughout September.
Members of the public can complete an online survey to give their feedback at: http://www.somersetconsults.org.uk/consult.ti/ExtraCareHousing_Involvement/consultationHome
The consultation will run for ten weeks between 11 August and 19 October.