Consultation now launched on valued housing service

People are invited to feedback on changes proposed for the way Somerset County Council arranges care and support services to people living in Extra Care Housing schemes from October 2016.

Extra Care Housing offers support on site, 24 hours a day, 7 days a week as well as care packages according to the individual needs of each tenant.

Although mainly for older people, these schemes also support younger adults with disabilities. There are currently 22 such schemes in Somerset.

Current contracts come to an end in 2016, and the Council is consulting on a new model for providing this care and support – one which would enable it to work more closely with housing providers to give their tenants a more consistent service.

This comes following discussions with users, their supporters, the public and other stakeholders in September and October last year.

Over half those using the service gave their feedback in person, and hundreds submitted their written thoughts.

Overall, people told the Council they were generally very happy with the existing service, but said they wanted their care and support to be better integrated, and managed by one organisation.

Cllr William Wallace, Cabinet Member for Adult Social Care, said: “We have listened to people who use the service, and these proposals aim to improve the support they receive.

“It’s resoundingly clear that the best way forward is to work in partnership with the housing providers to ensure a more joined up service is in place from October 2016.”

The consultation is now open and will close on Friday 3 April. Complete it online by following this link:

Or, if you prefer to receive a hard copy of this consultation, please call 01823 359333.