National transport survey heading this way

Somerset residents may be asked for their views on everything from potholes to buses as part of a national survey.

Somerset County Council is one of 86 local authorities to sign up to the National Highways and Transport Public Satisfaction survey.

A questionnaire will be sent to a random selection of 3,300 people across the county to find out what they think about these important services, and residents that receive a copy are urged to take part.

Cllr David Fothergill, Somerset County Council’s Cabinet Member for Highways and Transport, said: “It’s vital that we have up to date information about what our residents think and this survey is organised nationally so allows us to compare with other authorities.

“If you do receive a survey through your door, please take a few minutes to fill it out. Your views could really make a difference when it comes to planning future highways and transport services.”

  • The survey is the result of a collaboration between the National Highways and Transport (NHT) Network and the South West Highway Service Improvement Group.
  • The survey is being carried out on behalf of the participating Local Authorities by market research specialist, Ipsos MORI.
  • Participation in the survey is voluntary. It is believed to be the first survey of its kind to bring together a large number of separate highway authorities from all over England and parts of Scotland to carry out their surveys in a comparable format
  • The survey questionnaire is 12 pages long and covers all aspects of local highway and transport services (e.g. from the condition or roads and footways to the quality of local bus services). The questionnaire should be completed in around 20 minutes.
  • Residents that receive the questionnaire in the post may opt to complete the questionnaire on line if they prefer.