Thank you, Somerset!

Thousands of volunteers, community organisations, charities and all five local authorities have been tirelessly helping people in Somerset get the support they need during the Coronavirus pandemic.

Somerset’s five local authorities and the Clinical Commissioning Group are working together with groups and volunteers to support Somerset’s response to Coronavirus. It’s being coordinated via a network of community hubs and the Somerset Coronavirus Helpline – 0300 790 6275.

All six organisations would like to extend a big thank you to all the wonderful volunteers and keyworkers who have been working round the clock to support efforts to look after the vulnerable during this emergency.


Spark Somerset is a key partner and now has more than 1,200 Corona Helper volunteers signed-up to help with anything from shopping to dog walking. Visit for more information


Spark co-ordinates these volunteers and is also providing advice and support to many local community groups and voluntary sector organisations. They’ve also recently launched webinars that focus on key topics like prescriptions and financial support.


The Community Council for Somerset (CCS) Village Agents is also playing a vital role in finding people the help they need because of the self-isolation and social distancing measures in place. Since 23 March, Community and Village agents have undertaken over 32,400 community support activities.

As well as Village Agents, Health Connectors in Mendip; wellbeing advisors and health coaches are reaching out to people who need extra support during this challenging time.

Together they have contacted over 1,000 people to offer support. Their role is to put people in touch with the help or care they need, whichever organisation or volunteer group is best-placed to give it.

Meanwhile, in every corner of Somerset, local community groups have sprung into action to help with a range of tasks – from shopping and providing meals, to sewing face masks or mowing lawns.

This army of volunteers has ensured that people are not caught short in their time of need. Some of the organisations have included Parish Councils who have worked together with wonderful local community volunteers to set up some great offers of help and have been able to put people in touch with support.

To date, over 300 food parcels have been distributed across Somerset from district hubs in addition to over 1700 shield parcels from central government.

The five local authorities in Somerset are connecting those in need with support through the Somerset Coronavirus Helpline 0300 790 6275. It’s available 8am to 6pm, seven days a week for anyone who needs non-medical help.

For more information about Somerset’s response to Coronavirus and to sign up for regular email newsletters go to