Tag Archives: Community Connect

Somerset showcased for doing social care differently

27 March 2019 · by · in Uncategorized

Somerset’s trail-blazing work to help people stay independent has been held up as national example of good practice in a report published today (27 March). The ‘Reimagining Social Care’ report, produced by the influential Think Local Act Personal partnership, showcases the Community Connect approach – developed jointly by the County Council’s Adult Social Care service […]

Community Connect expands

27 July 2018 · by · in Uncategorized

Somerset’s successful Community Connect initiative will be bolstered as the County Council expands its innovative support. The £200,000 investment will be used to recruit more Village Agents so this new way of working can support more vulnerable adults, including Sheltered Housing tenants. Community Connect is well-established across much of the county and enables people to […]

Over 60 per cent of calls resolved first time to keep you independent

12 December 2017 · by · in Press releases, Social Care

More people are having their care needs successfully met on their first phone call to the County Council, thanks to Somerset’s innovative new ways of working. Around 60 per cent of Adult Social Care phone enquiries to the Council’s customer services, Somerset Direct, are now being resolved on the first call and on some days […]

New ‘drop-in’ opens in Taunton

1 June 2017 · by · in Press releases

A new care and support ‘Community Connect’ drop-in opens in Taunton next week. The drop-in will take place at ASDA in Taunton (TA1 2AN) every fortnight on a Tuesday between 9.30am to 12 noon – starting on Tuesday 6 June. At the drop-in people can find information and advice on adult care and support options, […]

Somerset Choices ‘Community Connect’ drop-in events in West Somerset and Sedgemoor

19 April 2016 · by · in Press releases

Monthly ‘Community Connect’ drop-in events are being held in West Somerset and Sedgemoor to provide information and advice to people on local care and support services. The drop-in events take place on the last Tuesday of every month from 10am to 1pm at The Sanctuary in Watchet and The Surgery in Axbridge. People are encouraged […]